Jose Garcia
Dumont,NJ
Summary
Customer-oriented store manager offering 29 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
30
30
years of professional experience
Work History
Store Manager
Rite Aid
Waldwick, New Jersey
06.1996 - Current
- Staff Management:Hiring, training, coaching, and evaluating employees to ensure a motivated and productive workforce.
- Customer Service:Fostering a customer-centric culture and exceeding customer experience goals.
- Operational Management:Managing store operations to maximize profitability, including inventory control, sales goals, and budget adherence.
- Compliance:Adhering to all regulatory, legal, and company policies, including safety regulations and store appearance standards.
- Financial Management:Analyzing P&L reports, managing cash and bank deposits, and ensuring accurate inventory logs.
- Team Leadership:Motivating and engaging associates to achieve sales and service goals.
- Inventory Management:Maintaining inventory and merchandise standards according to company guidelines.
- Communication and Collaboration:Maintaining strong working relationships with pharmacy staff and other in-store teams.
- Data Analysis:Regularly reviewing store performance measures (sales, service, loyalty, shrinkage, etc.) to identify areas for improvement.
Education
Associate in Business Administration Management - Business Administration
Berkeley College
New York, NY06-1993
Skills
- Staff management
- Customer service
- Operational management
- Financial management
- Training Store Manager
- Problem solving and delegation
- Fluent in Spanish
Timeline
Store Manager
Rite Aid
06.1996 - Current
Associate in Business Administration Management - Business Administration
Berkeley College