Jose Garcia Silguero
Brownsville,TX
Summary
Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards.
Overview
25
25
years of professional experience
Work History
Supervisor
Texas Pack Inc
Port Isabel, Texas
05.2000 - Current
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customers' questions and provided information on store procedures or policies.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Supervised a team of 20+ employees, ensuring tasks were completed efficiently and accurately.
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Trained new staff on production processes and procedures.
- Performed regular quality checks throughout the production process to ensure customer specifications were met.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Collaborated with management team to develop strategies for improving efficiency in the production area.
Skills
- Customer inquiry handling
- Attention to details
- Patience and empathy
- Inventory control
- Machine operation
- Team collaboration
- Heavy equipment handling
- Hand tools
- Product packing
- Employee training
- Safety compliance
- Team supervision
- Conflict resolution
- Process improvement
- Quality assurance
- Productivity monitoring
- Time management
- Leadership skills
- Policy and procedure development
- Safety protocols
- Schedule development
- Staff discipline
- Verbal and written communication
- Documentation and reporting
- Data analytics
- Inventory oversight
- Forklift operation
- Load management
Timeline
Supervisor
Texas Pack Inc
05.2000 - Current