Jose Gonzalez
Archdale,North Carolina
Summary
Dynamic technician and assistant manager with extensive experience in commercial tire service and fleet operations. Successfully oversee a team of nine, ensuring timely service calls and deliveries while driving efficiency in billing and inventory management. Bilingual in English and Spanish, leveraging communication skills to boost customer satisfaction.
Overview
25
25
years of professional experience
Work History
Assistant manager
Goodyear Commercial Tire
Whitsett, NC
01.2024 - Current
- Managed 9 employees to ensure timely completion of service calls and deliveries, averaging 8 deliveries per week.
- Handled billing processes and assumed responsibilities of store manager during vacations.
- Covered for employees during absences to maintain operational continuity.
- Conducted monthly inventory audits
- Recorded employees' hours for the week.
- I'm making deliveries and doing roadside service.
- Making sales call to customers.
- Also do some of the final invoices and delivery receipts filings.
- Also keep the shop and trucks stocked with tools and supplies for every day work.
Service Technician
Goodyear Commercial Tire
Whitsett
06.2017 - 06.2024
- Service Technician
- 24 hour roadside technician
- Yard fleet
- Warehouse - load and unload retread trailer.
- Organize the warehouse.
Press Operator
Allred Metal Stamping
High Point
08.2014 - 06.2017
- Conduct inspection of metal parts
- Forklift operator
- Safety committee
Lead person of assembly line
Royal Development
High Point
01.2002 - 08.2014
- Led assembly line operations, ensuring efficient workflow and quality standards.
Education
High School -
Eastern Randolph High School
Ramseur, NC01-2000
Skills
- Employee supervision
- Customer service
- Inventory management
- Financial oversight
- Route planning
- Sales growth
- Performance metrics
- Workplace safety compliance
- Employee performance evaluation
- Orientation and training
- Forklift operation
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Team building
- Team motivation
- Team motivation techniques
- Customer engagement
- Customer relationship management
- Team motivation
Languages
- English
- Spanish
Personal Information
Title: Assistant manager
Timeline
Assistant manager
Goodyear Commercial Tire
01.2024 - Current
Service Technician
Goodyear Commercial Tire
06.2017 - 06.2024
Press Operator
Allred Metal Stamping
08.2014 - 06.2017
Lead person of assembly line
Royal Development
01.2002 - 08.2014
High School -
Eastern Randolph High School