Jose Grajales
Yakima,WA
Summary
Committed job seeker looking to meet companies needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. With customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clerk
Topp Gun and Pawn
Toppenish, WA
07.2020 - 02.2024
Pawnshop Clerk
Topp Gun & Pawn Shop
Toppenish, WA
07.2020 - 02.2024
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Operated cash register to process cash, check, and credit card transactions.
- Processed customer orders promptly and accurately.
- Answered phones in a courteous manner while providing excellent customer service.
- Compiled customer information into organized databases for easy access.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
Pool Service Technician
Shannon pools and spa
Yakima, WA
06.2019 - 07.2020
- Checked and adjusted chemical levels in pools, spas, and hot tubs.
- Cleaned filters, pumps, skimmers, drains, and other pool equipment.
- Inspected pool surfaces for damage and repaired them as needed.
- Performed routine maintenance such as vacuuming and brushing the walls of pools.
- Repaired plumbing problems related to water circulation systems in swimming pools.
- Winterized outdoor facilities at end of season.
- Vacuumed, brushed and cleaned pools to maintain proper functionality and pH.
- Assisted in building and installing above-ground pools and cleaned and maintained hot tubs and Jacuzzi's.
- Inspected, cleaned and maintained company vehicles, cleaning and servicing equipment and work areas.
Skills
- Database Entry
- Administrative Support
- Cash Management
- Quality Control
- Customer Satisfaction
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Driver License
References
References available upon request.
Timeline
Clerk
Topp Gun and Pawn
07.2020 - 02.2024
Pawnshop Clerk
Topp Gun & Pawn Shop
07.2020 - 02.2024
Pool Service Technician
Shannon pools and spa
06.2019 - 07.2020