Jose Guerrero
Leesburg,Virginia
Summary
I am a very quick learner, if i am taught with a hands on method i pick skills and techniques up in record time, I like to learn the best ways to do tasks and optimize, I am open and welcome criticism and always strive to improve, I have worked 3 years in 3 different jobs, all of which being customer service related with 2 being very physically active, I am quick on my feet and good with people, and I am up for new challenges to overcome.
Overview
3
3
years of professional experience
Work History
ER Receptionist
INOVA
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Retail Worker
GameStop
07.2023 - 09.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Server
White Ferry Manor
06.2021 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Tuscarora High School, Leesburg, VA, US
Leesburg, VA06.2023
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Document Management
- Professional Demeanor
- Patience and Empathy
- Reliability and punctuality
- Store Cleaning
- Strong Work Ethic
- Guest Engagement
- Exceptional customer service
Languages
Spanish
Native or Bilingual
Timeline
ER Receptionist
INOVA
10.2023 - Current
Retail Worker
GameStop
07.2023 - 09.2023
Server
White Ferry Manor
06.2021 - 06.2023
High School Diploma -
Tuscarora High School, Leesburg, VA, US