Jose Guerrero
Summary
Assisted customers in resolving inquiries and issues in a timely manner. Supported team members in achieving collective goals through collaboration. Addressed escalated customer concerns with effective problem-solving techniques.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
Bridgehampton, New York
08.2024 - 04.2026
- Handled customer complaints with empathy and professionalism.
- Greeted customers and identified their needs.
- Followed policies and procedures to meet or exceed established performance requirements.
- Collaborated with team members to ensure efficient store operations.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
Landscaper
C R LAWNSERVICE.INC
Hampton Bays, New York
05.2023 - 08.2024
- Maintained landscape aesthetics through regular mowing and trimming of grass.
- Installed and cared for flower beds and decorative shrubs.
- Operated equipment such as lawnmowers and trimmers effectively.
- Provided customer service by addressing client questions about services offered.
- Collaborated with team members to complete large landscaping projects efficiently.
Education
High School Diploma -
Hampton Bays High School
Hampton Bays, New York06.2024
Skills
Customer service
Time management
Complaint resolution
Product knowledge
Adaptive learning
Calm and professional under pressure
LANGUAGES
Spanish
Native/ Bilingual
Timeline
Customer Service Associate
Walgreens
08.2024 - 04.2026
Landscaper
C R LAWNSERVICE.INC
05.2023 - 08.2024
High School Diploma -
Hampton Bays High School