Jose Gutierrez Bordier
San Francisco,CA
Summary
Highly organized and detail-oriented Project/Program Manager with over 8 years of a proven track record in high-growth and startup environments. Demonstrated expertise in developing and optimizing procedures to accommodate dynamic requirements. I also possess advanced skills in sales enablement, process improvement, and account management success. Dedicated to developing high-producing and scalable procedures.
Overview
9
9
years of professional experience
Work History
Sales S&O, Sales Compliance
DoorDash
San Francisco, CA
03.2020 - 10.2023
- Managed the Deal Desk process across finance, accounting, and legal teams on over 880 Enterprise-level contracts
- Streamlined processes resulting in a 20% increase in 'automatic deal' approvals within a single quarter
- Tracked and reported key OKR and related performance metrics related to Enterprise partnership onboarding and Deal Desk operations
- Developed and delivered training materials to improve efficiency across business lines
- Structured and led automated contracting/onboarding workflows which resulted in savings of over 2,000 technical, manual development hours
- Developed and implemented contracting solutions for international country launches.
Merchant S&O, Onboarding Manager
DoorDash
05.2019 - 03.2020
- Collaborated in the development and deployment of the Merchant Onboarding position
- Improved key partner operations and increased premium partner retention
- Achieved cost-savings and increased marketing adoption for merchants
- Hired and onboarded additional Onboarding Managers to scale a successful program.
Personal Banker, Business Specialist
Wells Fargo
03.2015 - 03.2019
- Managed and grew a relationship portfolio of both private and business high-net-worth clients
- Consistently surpassed quarterly KPIs
- Collaborated seamlessly with internal cross-functional teams
- Conducted systematic portfolio reviews
- Trained and onboarded new bankers and team members
- Ensured strict compliance with regulatory requirements and internal policies.
Education
BA Psychology -
San Francisco State University
San Francisco, CA06.2018
Skills
- Bilingual in Spanish
- SQL
- Program/Project Management
- SFDC Proficient
- CPQ Proficient
- Audit Preparation
- Account Management
Timeline
Sales S&O, Sales Compliance
DoorDash
03.2020 - 10.2023
Merchant S&O, Onboarding Manager
DoorDash
05.2019 - 03.2020
Personal Banker, Business Specialist
Wells Fargo
03.2015 - 03.2019
BA Psychology -
San Francisco State University