Jose Hermanson
Bronx,NY
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Insurance Agent
National Income Life Insurance Company
Bronx, NY
08.2023 - Current
- Conducted telephone appointments with prospective clients to build rapport and sell insurance services.
- Responded to customer inquiries and problems to promote great service.
- Prepared documents such as applications, renewals, cancellations, or other forms required by law or company procedures.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
Driver
Uber
Los Angeles, CA
10.2022 - 03.2023
- Adhered to company policies and procedures related to safety and security standards.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Achieved consistently high customer scores due to exceptional service.
Receiver
Audrey at the Hammer
Westwood, CA
02.2019 - 03.2020
- Received and verified incoming shipments for accuracy of items, quantities, and condition.
- Maintained inventory of stock on hand by tracking materials received and distributed.
- Processed returns to vendors and maintained accurate records of all returned items.
- Tracked expiration dates on perishable items such as food items, medications, removing outdated products from circulation.
Head Porter
Frank's European Service
Las Vegas, NV
02.2017 - 08.2017
- Responsible for detailing high end vehicles and delivering them to customers.
- Took extra care to assess the needs of customers and provide an excellent customer service experience.
- Collaborated with service writers and mechanics to ensure and maintain an efficient operation of the store.
Education
High School Diploma -
Cimarron Memorial High School
Las Vegas, NV06-2015
Skills
- Customer Service
- Client Retention
- Lead Development
- Customer follow-up
- Negotiation abilities
- Microsoft Office
Affiliations
- Musician - Piano
- Calisthenics
- Hiking
References
References available upon request.
Timeline
Insurance Agent
National Income Life Insurance Company
08.2023 - Current
Driver
Uber
10.2022 - 03.2023
Receiver
Audrey at the Hammer
02.2019 - 03.2020
Head Porter
Frank's European Service
02.2017 - 08.2017
High School Diploma -
Cimarron Memorial High School