Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JOSE HERRERA

Las Vegas

Summary

Dynamic and results-driven professional with a proven track record at Samaritan House of Las Vegas, excelling in customer service and teamwork. Skilled in problem-solving and time management, I foster positive relationships and enhance operational efficiency, ensuring a safe and organized environment while maintaining accurate cash handling practices.

Overview

15
15
years of professional experience

Work History

Sales Associate

711 STORES
04.2025 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Research Technician

Precision Opinion
12.2024 - 04.2025
  • Actively participated in phone surveys, sharing knowledge and expertise to foster a collaborative research atmosphere.
  • Called computer generated phone numbers to conduct public opinion health surveys in the eastern portion of the United States.
  • Input data based on client survey answered information to improve health services in clients state.
  • Collect data to assist with Center for Disease Control and Prevention.
  • Maintained professionalism in a call center environment to maximize call accuracy.

Hanger Room Porter

Silver State Industries
02.2018 - 09.2020
  • Managed multiple projects simultaneously, ensuring timely completion of all hanger-related tasks.
  • Operated heavy machinery to unload and load cargo gaylords of hangers to separate based on delivery needs.
  • Build return pallets of recyclables to return to distribution center for company credits.
  • Excelled in peer to peer efficiency to effectively produce workplace productivity.
  • Ensured job performances were obtained by each individual worker on a daily basis.




Assistant Manager

Samaritan House of Las Vegas
09.2010 - 07.2013
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized environment to enhance the tenant experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Desert Edge High School
Banning, CA

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Listening skills

Languages

English

Timeline

Sales Associate

711 STORES
04.2025 - Current

Research Technician

Precision Opinion
12.2024 - 04.2025

Hanger Room Porter

Silver State Industries
02.2018 - 09.2020

Assistant Manager

Samaritan House of Las Vegas
09.2010 - 07.2013

Desert Edge High School
JOSE HERRERA