JOSE JAVIER AYALA-VIRUET
833 Grenadier Dr
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
13
13
years of professional experience
Work History
SUPERVISOR
Whole Foods Market
Madison, WI
02.2023 - 01.2026
- Led shift operations by coordinating team tasks and responsibilities, ensuring seamless workflow and adherence to operational protocols.
- Instructed and mentored new staff, equipping them with the skills and knowledge to meet performance expectations and contribute to team objectives.
- Upheld rigorous quality control procedures to guarantee that products and services consistently meet or exceed established benchmarks.
- Executed inventory control measures, minimizing discrepancies and ensuring optimal stock levels to meet customer demand while reducing waste.
- Cultivated a positive and motivating work environment, inspiring staff to achieve their full potential and exceed performance targets.
- Implemented cost-saving initiatives that streamlined processes, reduced waste, and improved resource allocation, resulting in operational efficiencies.
- Streamlined communication channels between team members and management, facilitating timely and accurate information flow, improving coordination, and enhancing team performance.
FIGURE FINISH TECHNICIAN 3
Universal Studios
Orlando, Florida
09.2019 - 10.2022
- Mentored new hires (5 to date)
- Performed daily ride maintenance at Volcano Bay (buffed and waxed slides, detailed cleaning, painted exteriors, repaired broken sections)
- Liaised with various team members to work on fixtures (sanding, painting, and chip repair)
- Directed a team of 5 for daily task management
- Revitalized ride design through painting and sculpture
PARK SERVICES
Universal Studios
Orlando, Florida
09.2017 - 09.2019
- Pressure-wash pavements, Q-lines, sidewalks, or other areas when needed
- Maintained the upkeep of different venues, i.e., swept, mopped, and wiped down surfaces with industry cleaning agents
- Increased customer satisfaction through meeting KPIs
MANAGER
McDonalds
Orlando, Florida
10.2012 - 07.2017
- Compiled and balanced cash receipts at the end of shifts
- Balanced the cash registers and calculated the deposits to prepare for the bank to retrieve
- Ensured the quality of food and service through effective communication and management skills
- Maximized labor and food operations to meet KPIs
- Resolved customer complaints and initiated corrections to ensure customer satisfaction
- Integrated communication skills, along with effective customer resolution, to alleviate customer conflicts
- Trained 6 employees on new and existing company policies and products
- Recorded inventory and labor targets at the end of shifts
Education
Associate of Applied Science - Massage Therapy
Keiser University
Orlando, Florida05.2013
Skills
- Inventory Management
- Team Leadership
- Attention to detail
- Employee motivation
- Inventory control
- Coaching and mentoring
- Quality control
Languages
Spanish
Native or Bilingual
Timeline
SUPERVISOR
Whole Foods Market
02.2023 - 01.2026
FIGURE FINISH TECHNICIAN 3
Universal Studios
09.2019 - 10.2022
PARK SERVICES
Universal Studios
09.2017 - 09.2019
MANAGER
McDonalds
10.2012 - 07.2017
Associate of Applied Science - Massage Therapy
Keiser University