JOSE LUIS RODRIGUEZ
Chesterfield,VA
Summary
Highly driven general manager with a proven track record of implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care, consistently delivering exceptional results. Skilled at motivating, training, and developing team members to maximize their potential and drive profitability in highly competitive environments. Adept at identifying opportunities for growth and implementing effective strategies to achieve business objectives.
Overview
22
22
years of professional experience
Work History
General Manager
Maglio's Pizza
Chesterfield, VA
06.2016 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction
- Established and maintained effective communication with staff members to ensure efficient operations
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales
Pizza Chef
Sergio's Pizza Of Wakefield
Raleigh, North Carolina
11.2014 - 06.2016
- Prepared dough for pizzas, including kneading and rolling out the dough
- Cleaned kitchen equipment and surfaces in accordance with health and safety regulations
- Checked ingredients for freshness before using them to make pizza toppings
- Monitored inventory of food items used to prepare pizzas
- Organized workstations with necessary ingredients, tools and equipment to ensure efficient service
- Assisted other cooks during peak hours or when needed
- Trained new staff members on proper cooking methods, safety procedures and customer service standards
Sous Chef
Frankie's of Raleigh
Raleigh, NC
06.2012 - 08.2014
- Ensured food preparation and presentation met high standards of quality and sanitation
- Assisted in menu development and recipe testing
- Coordinated ordering, receiving, storage, and distribution of food items
- Directed kitchen staff in day-to-day operations including food production, sanitation, safety practices, and personnel management
- Trained new hires in proper cooking techniques and recipes
- Maintained accurate records for cost analysis purposes
- Collaborated with Executive Chef to create innovative dishes for special events
- Contributed to the successful execution of catered events from start to finish
- Supervised cooks and other kitchen personnel during meal services
- Performed weekly inspections of all equipment for safety compliance
- Complied with all health department regulations regarding proper food handling methods
- Created a positive work environment by encouraging teamwork among staff members
- Trained kitchen workers on culinary techniques
Sous Chef
AC Restaurant Group
Raleigh, North Dakota
03.2010 - 07.2014
- Ensured food preparation and presentation met high standards of quality and sanitation
- Assisted in menu development and recipe testing
- Coordinated ordering, receiving, storage, and distribution of food items
- Kitchen manager of two of the new restaurants, Beasley's and Joule Coffee
Line Cook
Leesville Tap Room
Raleigh, North Carolina
04.2009 - 08.2011
- Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines
- Cleaned food preparation areas, cooking surfaces, and utensils
- Stocked and restocked kitchen supplies as needed
- Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
- Performed basic knife skills such as dicing onions or slicing meats
- Monitored product freshness and rotation dates to maintain quality assurance standards
Kitchen Cabinet Specialist
Triangle Construction
Apex, North Carolina
05.2007 - 07.2009
- Installed cabinets and countertops to customer specifications
- Organized cabinet components, such as doors, drawers, hinges, and hardware for efficient construction
- Measured walls for proper alignment of cabinets
- Assembled cabinets from pre-fabricated parts using glue, screws, dowels and other fasteners
- Cut wood and plywood for custom cabinetry
- Finished exposed surfaces of assembled units by sanding and staining them in accordance with customer preferences
- Inspected completed products for quality assurance purposes
- Troubleshooted issues with finished products related to installation or assembly errors
- Maintained accurate records of all jobs performed including time spent per task
- Evaluated existing kitchen layouts in order to recommend optimal designs that maximize space utilization
- Estimated costs associated with labor and materials needed for each project prior to commencement
Pizza Cook
Assagios Bistro
Raleigh, North Carolina
01.2005 - 03.2007
- Prepared ingredients such as dough, sauce, and toppings for pizzas
- Monitored oven temperature to ensure pizza was cooked properly
- Operated slicers, mixers, grinders, and other kitchen equipment following safety protocols
Shift Manager
McDonald's
Raleigh, North Carolina
10.2002 - 02.2005
- Developed and maintained positive working relationships with staff, customers, and vendors
- Monitored store operations to ensure compliance with company policies and procedures
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed
- Managed the scheduling of staff shifts to ensure adequate coverage at all times
Education
High School Diploma -
Wake Technical Community College
Raleigh, NCHigh School Diploma -
Needham Broughton High School
Raleigh, NC05.2005
Skills
- Financial Administration
- Contract Negotiations
- Branding
- Customer Retention
- Customer Relationship Management
- Business Development
- Schedule Management
- Sales
- Quality Management
- Operations Oversight
- Business Administration
- Workflow Planning
- Expense Control
- Service Quality Improvement
- Advertising and marketing
- Staff Supervision
- Loss Prevention
- Staff Training and Development
- Inventory Control
- Budgeting and cost control strategies
- Employee Scheduling
- Vendor Partnerships
- Team Player
- Cost Reductions
- Staffing
- Budgeting and cost control
- Leadership
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Maglio's Pizza
06.2016 - Current
Pizza Chef
Sergio's Pizza Of Wakefield
11.2014 - 06.2016
Sous Chef
Frankie's of Raleigh
06.2012 - 08.2014
Sous Chef
AC Restaurant Group
03.2010 - 07.2014
Line Cook
Leesville Tap Room
04.2009 - 08.2011
Kitchen Cabinet Specialist
Triangle Construction
05.2007 - 07.2009
Pizza Cook
Assagios Bistro
01.2005 - 03.2007
Shift Manager
McDonald's
10.2002 - 02.2005
High School Diploma -
Wake Technical Community College
High School Diploma -
Needham Broughton High School