Dedicated Night Auditor with expertise in front desk operations and problem-solving. Proven ability to enhance guest satisfaction through efficient check-ins, financial reporting, and prompt issue resolution.
Overview
4
4
years of professional experience
Work History
Night Auditor
IHG Hotels & Resorts
Miami, FL
07.2022 - 02.2026
Managed front desk operations, ensuring accurate guest check-ins and check-outs.
Processed nightly financial reports, reconciling all cash and credit transactions.
Collaborated with housekeeping to maintain room inventory and readiness for guests.
Addressed guest inquiries and resolved issues promptly, enhancing overall satisfaction.