Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Mendez

Miami,FL

Summary

Dedicated Night Auditor with expertise in front desk operations and problem-solving. Proven ability to enhance guest satisfaction through efficient check-ins, financial reporting, and prompt issue resolution.

Overview

4
4
years of professional experience

Work History

Night Auditor

IHG Hotels & Resorts
Miami, FL
07.2022 - 02.2026
  • Managed front desk operations, ensuring accurate guest check-ins and check-outs.
  • Processed nightly financial reports, reconciling all cash and credit transactions.
  • Collaborated with housekeeping to maintain room inventory and readiness for guests.
  • Addressed guest inquiries and resolved issues promptly, enhancing overall satisfaction.

Education

High School Diploma -

Luis Munoz Rivera
Utuado PR

Skills

  • Front desk operations
  • Multitasking and organization
  • Problem-solving
  • Strong work ethic

Languages

Spanish , English

Timeline

Night Auditor

IHG Hotels & Resorts
07.2022 - 02.2026

High School Diploma -

Luis Munoz Rivera
Jose Mendez