Jose Mendoza
Alta Vista HealthCare and Wellness Centre
2
Languages
9
years of professional experience
Dedicated and detail oriented professional providing administrative and clerical support. Proven record providing accurate services, client support, following procedures, revising systems, and resource allocation. Skilled in computer systems, data entry, consumer relations and workflow management on a high level. Adaptable and able to learn quickly with experience in social services, healthcare support, transportation, dietary services, manufacturing, and custodial services.
Work History
Social Services Assistant
4 Years 4 Months- Deliver customer service in person and over the phone, ensuring client satisfaction and support.
- Assist with the development of policy and procedures ensuring organizational compliance with regulatory requirements.
- Collaboration in developing individualized care plans, addressing specific client needs effectively.
- Facilitating client access to health and wellness resources, enhancing overall well-being.
- Coordinating communication between clients, healthcare professionals, and community organizations.
- Scheduling and participating in meetings with patients and responsible parties.
- Discharge planning and providing resources for patients transitioning back into the community.
- Scheduling transportation for medical appointments, surgeries, and discharges
- Acquire authorizations from insurance providers
- Scheduling patient medical appointments and surgeries
- Monitoring client progress and maintaining accurate documentation of services provided.
Driver and Dietary Aide
1 Year- Ensured timely transportation of patients and medical supplies to enhance care delivery.
- Conducted regular vehicle inspections to maintain safety standards and operational efficiency.
- Coordinated with healthcare staff to manage patient schedules and transportation needs effectively.
- Assisted in meal preparation and service to ensure nutritional guidelines met.
- Collaborated with kitchen staff to maintain cleanliness and organization of work areas.
- Coordinated inventory management for food supplies, minimizing waste and optimizing stock levels.
- Served meals to residents in accordance with established schedules and dietary procedures.
Assembler
1 Year 11 Months- Assembled medical devices according to specifications and quality standards.
- Operated assembly tools and machinery to ensure efficient production flow.
- Conducted quality inspections to identify defects and ensure compliance.
- Troubleshot and repaired malfunctions in production of products
- Maintained detailed and organized records of production and assembly processes.
- Monitored inventory and ordered parts and materials for product assembly, keeping necessary supplies on hand.
- Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
Janitorial/ Painting Services
1 Year 6 Months- Maintained a clean and safe environment by performing daily janitorial tasks such as sweeping, mopping, waste removal, and sanitizing surfaces.
- Utilized proper techniques for handling chemicals and equipment to ensure employee safety while performing janitorial duties.
- Replaced electrical sockets, window screens, curtains, door knobs, faucets, and air vents.
- Repainted walls, ceilings, bathtubs, countertops, and cabinets.
- Assisted inventory management, ensuring adequate supplies were always ordered and available for the janitorial team.
- Provided high level of services to multiple apartment complexes, homes, and business offices.
- Enhanced customer satisfaction by promptly addressing their inquiries or requests related to janitorial services and property maintenance.
Education
Social Services Designee Cerification
Undergraduate Coursework
High School Diploma
Skills
Microsoft Office
Excel
Outlook
Database navigation
Data Entry
Transcribing
Service documentation
Eligibility verification
Intake screening
Benefits Navigation
Referral Tracking
Confidential record keeping
Time management
Discharge planning
Community resource coordination
Crisis intervention
Insurance authorizations
Medical appointment scheduling
Transportation coordination
LANGUAGES
English
Spanish
Timeline
Social Services Assistant
Alta Vista HealthCare and Wellness Centre
04.2022 - CurrentRead More
Driver and Dietary Aide
Corona Post Acute
04.2021 - 04.2022Read More
Assembler
Kap Medical
02.2019 - 01.2021Read More
Janitorial/ Painting Services
Elias Services
06.2017 - 12.2018Read More
CareerSmart Learning
Social Services Designee Cerification
Read More
Norco College
Undergraduate Coursework
Read More
Lee Pollard High School
High School Diploma
Read More