Jose Montalban
Taylorsville ,UT
Overview
17
17
years of professional experience
Work History
Shift Lead
Bucket O' Crawfish
11.2019 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Manager
Penny Anne's Cafe
03.2013 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established team priorities, maintained schedules and monitored performance.
Shift Lead
Romano's Macaroni Grill
10.2006 - 11.2019
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Education
High School Diploma -
Universidad Autonoma De Guerrero
Mexico 2005
Skills
- Operations Monitoring
- Performance Improvement
- Loss Prevention
- Regulatory Compliance
- Guest Service
- Team Motivation
- Quality control
- Employee training
- Sales proficiency
- Sales Expertise
- Team Collaboration and Leadership
Languages
Spanish
Native or Bilingual
Timeline
Shift Lead
Bucket O' Crawfish
11.2019 - Current
Manager
Penny Anne's Cafe
03.2013 - Current
Shift Lead
Romano's Macaroni Grill
10.2006 - 11.2019
High School Diploma -
Universidad Autonoma De Guerrero
Similar Profiles
ALI WILSONALI WILSON
Front of House Employee at Rubba Boot CrawfishFront of House Employee at Rubba Boot Crawfish
Taylor TrahanTaylor Trahan
Cook at The Crawfish HoleCook at The Crawfish Hole
Yohana Vazquez PugaYohana Vazquez Puga
Cashier at captain crawfishCashier at captain crawfish
Thomas HyattThomas Hyatt
Engineering Construction Manager at City of BluffdaleEngineering Construction Manager at City of Bluffdale
Chelsea HillChelsea Hill
Independent Cookie Artist & Instructor at Independent Cookie Artist & InstructorIndependent Cookie Artist & Instructor at Independent Cookie Artist & Instructor