Jose Najera
Bakersfield,CA
Summary
Dynamic sales associate with proven success at JCPenney, excelling in customer service and relationship building. Recognized for achieving monthly sales targets through effective product recommendations and teamwork. Skilled in POS system operation and inventory tracking, consistently enhancing customer satisfaction and store presentation. Reliable and adaptable, committed to delivering exceptional shopping experiences.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
25
25
years of professional experience
Work History
Sales Associate
JCPenney
11.2021 - 01.2026
- Provided exceptional customer service to enhance shopping experience and ensure client satisfaction.
- Assisted in inventory management, maintaining accurate stock levels and timely replenishment of merchandise.
- Executed visual merchandising strategies to present products effectively and attractively on the sales floor.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
Salesman
Ashley Furniture Homestore
10.2023 - 07.2024
- Developed strong customer relationships to enhance sales and drive repeat business.
- Demonstrated product knowledge to assist customers in making informed purchasing decisions.
- Analyzed customer feedback to identify trends and improve service offerings within store operations.
Food Service Worker
Rosemary’s Family Creamery
04.2001 - 06.2015
- Delivered exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
- Assisted in preparing and serving a variety of menu items, adhering to recipes and portion control.
- Collaborated with team members to streamline service processes, improving order accuracy and speed.
Education
No Degree - Fashion Design / Marketing
A.I.U
Los Angeles, CASkills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills
Multi-tasking strength
Excellent people skills
Reliable and punctual
Relationship building
Flexible schedule
Store opening and closing
POS system operation
Merchandise display
Display setup
Dining area maintenance
Languages
Spanish
Native or Bilingual
Timeline
Salesman
Ashley Furniture Homestore
10.2023 - 07.2024
Sales Associate
JCPenney
11.2021 - 01.2026
Food Service Worker
Rosemary’s Family Creamery
04.2001 - 06.2015
No Degree - Fashion Design / Marketing
A.I.U