Jose Orquiz
Blanchard
Summary
Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.
Overview
15
15
years of professional experience
Work History
Insurance Agent
Aarvin Insurance Services
Warr Acres, Oklahoma
12.2023 - Current
- Developed tailored insurance solutions based on client needs and risk assessments
- Educated clients on policy options, ensuring clear understanding of coverage terms and conditions
- Conducted market research to identify competitive products and pricing strategies
- Trained and mentored new agents on sales techniques and customer service best practices
- Actively participated in community service initiatives focused on underserved and underprivileged populations
- Supported outreach efforts to help individuals, families, and children gain access to essential insurance and financial protection resources
- Volunteered in community programs and events aimed at improving financial literacy and expanding access to coverage in low-income areas
- Provided compassionate, service-driven guidance to ensure clients received appropriate protection and long-term support
Coach/ Supervisor Virtual Retail Telesales
T-Mobile
Oklahoma City
04.2023 - 12.2023
- Monitored call quality, speed, and effectiveness; created improvement plans to maximize performance
- Trained, mentored, and coached team members to improve productivity and sales performance
- Set, communicated, and tracked team goals, strategies, and success metrics
- Collaborated with management to improve customer experience and increase sales
- Maintained strong product and service knowledge to support customers and team
- Provided ongoing leadership, guidance, and hands-on support to sales team
- Conducted regular team meetings to review performance, challenges, and strategies
- Monitored daily sales and delivered performance feedback to team members
- Strengthened client relationships through follow-ups and product recommendations
Retail Associate Manager
T-Mobile
Oklahoma City
10.2018 - 04.2023
- Trained employees on suggestive selling and merchandising to meet sales goals
- Monitored store performance, identified losses/inconsistencies, and implemented corrective actions
- Served as in-store sales leader, supporting staff and strengthening customer relationships
- Developed and executed strategies to increase sales and customer satisfaction
- Analyzed sales data and market trends to identify growth opportunities
- Collaborated with cross-functional teams on marketing campaigns and promotions
- Provided ongoing coaching and feedback to improve sales performance and customer service
Direct Sales Representative- Outside Sales
Cox Communications
Oklahoma City, Oklahoma
02.2018 - 10.2018
- In charge of residential sales for data, cable, home phone, and home security/automation.
- Passed CCTV exam and have license.
- Work with ease cold calling and working with a provided lead base to create sales.
- Ease with talking to new clients at their homes or over phone to help them stay better connected.
- Create a follow-up base to make sure customer retention was always at a high and they were always satisfied.
- Ability to hit predominately Hispanic neighborhoods to create sales as I am bilingual in Spanish and English.
- Build and maintain strong relationships with local community organizations, businesses, and partners to generate referrals and increase sales opportunities.
- Develop and implement sales strategies to target the Hispanic market segment and increase sales in predominately Hispanic neighborhoods.
Mobile Expert/Lead Key holder
T-Mobile
Oklahoma City, Oklahoma
11.2014 - 02.2018
- Key-holder responsible for opening and closing store; verified daily cash deposits and transactions
- Served as manager on duty in absence of leadership
- Consistently exceeded sales goals through new customer acquisition and monthly performance targets
- Planned and executed outside sales events to increase traffic during slow periods
- Communicated daily in Spanish to support a predominantly Hispanic customer base
- Implemented callback system to improve customer satisfaction and service quality
- Developed and executed strategies to increase customer acquisition and retention
Lead Retail Sales Representative
Cricket Communications
Oklahoma City, Oklahoma
01.2011 - 11.2014
- Key-holder responsible for opening and closing store; verified daily cash deposits and transactions
- Served as manager on duty when other leadership was unavailable
- Developed and implemented strategies to improve customer retention and loyalty, including loyalty programs and satisfaction surveys
- Created and executed sales strategies to attract and serve diverse customer bases
- Trained and developed retail sales representatives to improve product knowledge and sales performance
- Managed and mentored a team to ensure strong customer service and sales results
- Collaborated with marketing team on targeted promotional campaigns
- Monitored inventory levels to ensure adequate product availability
- Analyzed sales data to identify trends and improve store performance
Education
High School Diploma -
Mount Saint Mary's Catholic High School
Oklahoma City12-2010
Basics - undefined
Rose State College
Midwest City12-2013
Bachelors - Business Management
University of Arizona
Global04-2028
Skills
- Exceptional customer service skills
- Bilingual in English and Spanish
- Licensed Personal and Commerical insurance agent
- Professionalism and ethics
Accomplishments
- 2025- Young Agent of The Year
- 2024-2025 Top Insurance Sales Producer
Languages
English
Spanish
Timeline
Insurance Agent
Aarvin Insurance Services
12.2023 - Current
Coach/ Supervisor Virtual Retail Telesales
T-Mobile
04.2023 - 12.2023
Retail Associate Manager
T-Mobile
10.2018 - 04.2023
Direct Sales Representative- Outside Sales
Cox Communications
02.2018 - 10.2018
Mobile Expert/Lead Key holder
T-Mobile
11.2014 - 02.2018
Lead Retail Sales Representative
Cricket Communications
01.2011 - 11.2014
Basics - undefined
Rose State College
High School Diploma -
Mount Saint Mary's Catholic High School
Bachelors - Business Management
University of Arizona