Jose Perez Santos
Oakland,CA
Summary
Proven track record in enhancing customer experience and health education, notably at Super Duper Burgers and the San Francisco Department of Public Health. Excelled in bilingual communication and cultural competency, significantly improving public outreach and customer assistance. Demonstrates strong work ethic, empathy, and a results-driven approach, adept at prioritizing high-impact tasks.
Overview
8
8
years of professional experience
Work History
Cashier
Super Duper Burgers
02.2016 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions.
Intern
San Francisco Department of Public Health
01.2022 - 05.2022
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working with The Community and Home Injury Prevention Program for Seniors (CHIPPS), applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, reports, and inventory.
- Gained hands-on experience with various organizations, increasing my communication skills with senior adults.
Education
Associate of Science - Health Education
City College of San Francisco
San Francisco, CA05.2024
Associate of Arts - Arts And Humanities
City College of San Francisco
San Francisco, CA05.2024
Associate of Science - Social And Behavioral Sciences
City College of San Francisco
San Francisco, CA05.2022
Certificate of Achievement - Community Health Worker
City College of San Francisco
San Francisco, CA05.2022
High School Diploma -
City College of San Francisco
San Francisco, CA05.2019
Certificate - Higiene Y Salud Comunitaria
COBAO PL 36
Mexico08.2014
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Health Education
- Cultural Competency
- Public outreach
- Health Promotion
- Home Visiting
- Bilingual in English and Spanish
- Cultural humility
Timeline
Intern
San Francisco Department of Public Health
01.2022 - 05.2022
Cashier
Super Duper Burgers
02.2016 - Current
Associate of Science - Health Education
City College of San Francisco
Associate of Arts - Arts And Humanities
City College of San Francisco
Associate of Science - Social And Behavioral Sciences
City College of San Francisco
Certificate of Achievement - Community Health Worker
City College of San Francisco
High School Diploma -
City College of San Francisco
Certificate - Higiene Y Salud Comunitaria
COBAO PL 36
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