Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
FedEx Ground
11.2023 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Analyzed and reported on key performance metrics to senior management.
Operations Manager
Fedex Ground
03.2023 - Current
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Team Lead
Chewy Warehouse
09.2023 - 11.2023
Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet production goals.
Certified Yard Switcher
Fedex Ground
09.2021 - 03.2023
Operated yard truck to move empty and loaded trailers safely throughout yard.
Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
Operated yard machinery, hydraulic trailer and forklift to move materials and maintain organization.
Informed supervisor and shipping lead about shipping concerns to avoid backups.
Operation Manager
Fedex Ground
06.2021 - 09.2021
Supervised operations staff and kept employees compliant with company policies and procedures.
Developed systems and procedures to improve operational quality and team efficiency.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Package Handler
Fedex Ground
05.2020 - 05.2021
Followed safety regulations to maintain safe work environment.
Removed jams and unblocked conveyor system to maintain flow of goods.
Proved successful working within tight deadlines and a fast-paced environment.
Used hand-held scanners and physical logs to accurately track item movements.