I enjoy spending time with family & loved ones. I love learning new things and finding ways to express myself. I am a Certified EHRS. I am also certified in NARCAN administration. I have been known to be hard worker and a compassionate team leader.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Medical Receptionist
Cempa Community Care
Chattanooga, TN
05.2023 - Current
Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Entered insurance, demographics and health history into patient database.
Protected patients by observing strict HIPAA guidelines.
Greeted each patient pleasantly and offered desk sheet for easy sign-in.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Server Manager
Corazon De Mexico
Fort Oglethorpe, GA
01.2022 - 05.2023
VerifIed and confirmed staff schedules to properly cover shifts.
Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Provided information about menu selections and made recommendations.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Delegated work to staff, setting priorities and goals.
Education
EHRS - Medical Coding & Billing
Academy Of Allied Health Careers
Chattanooga, TN
06.2023
High School Diploma -
Tyner Academy
Chattanooga, TN
05.2014
Skills
HIPAA Guidelines
Referral Verification
Front Desk Operations
Critical Thinking
Time Management
Epic Systems
Proficient in Microsoft
HIPAA Compliance
Front of House Management
Investigating Complaints
Delegating Assignments and Tasks
POS Terminal Operation
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Certified Electronic Health Record Specialist (CEHRS)
Individual Support Worker at Compassion Community Care & Hosanna Community CareIndividual Support Worker at Compassion Community Care & Hosanna Community Care
Certified Medical Assistant/Surgery Scheduler at Community Gastroenterology Care | Community Health NetworkCertified Medical Assistant/Surgery Scheduler at Community Gastroenterology Care | Community Health Network