Jose Ramos
Bryan,OH
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Looking to seek and maintain full-time / part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
Velia
10.2022 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Restocked and rotated stock in display case to mitigate stock loss.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Monitored inventory and requisitioned low-stock items.
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
Education
High School Diploma -
James Earl Rudder High School
Bryan, TX05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Reliability and punctuality
- Cash handling proficiency
- Staff Training
- Flexible Schedule
- Team Player
- Critical Thinking
- Multitasking and Prioritizing
- Attention to Detail
- Dependable and honest
Languages
Spanish
Native or Bilingual
Timeline
Sandwich Artist
Velia
10.2022 - Current
High School Diploma -
James Earl Rudder High School
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