Summary
Overview
Work History
Education
Skills
Timeline
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Jose Rangel

Plantersville

Summary

Accomplished Supervisor of Operations at JR Remodeling, adept in project management and customer service, significantly enhancing service delivery and achieving high customer satisfaction levels. Skilled in inventory management and team development, I excel in optimizing operations and fostering growth, showcasing a proven track record of success.

Overview

7
7
years of professional experience

Work History

Supervisor of Operations

JR Remodeling
09.2017 - 12.2024
  • Facilitated training sessions for new employees to enhance onboarding experience and skill development.
  • Coordinated scheduling of resources to optimize labor allocation and minimize downtime.
  • Collaborated with customer service team to enhance service delivery and support operations.
  • Established checklists for quality assurance to maintain consistency in service delivery.
  • Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
  • Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
  • Coordinated with other departments to ensure smooth operation and timely completion of projects.

Overnight Stocker

Walmart
01.2021 - 07.2021
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Kept work areas neat, clean and free from debris.

Education

Construction Supervision - Construction Project Management

Lone Star College
Houston, TX
12.2020

Skills

  • Customer service
  • Team development
  • Conflict resolution
  • Project management
  • Verbal and written communication
  • Inventory control
  • Problem-solving
  • Inventory management
  • Quality assurance

Timeline

Overnight Stocker

Walmart
01.2021 - 07.2021

Supervisor of Operations

JR Remodeling
09.2017 - 12.2024

Construction Supervision - Construction Project Management

Lone Star College

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Jose Rangel