JOSE RODRIGUEZ

• Received new orders, prepared documentation, and assigned personnel.
• Utilized dispatch software to enter customer orders, deliveries and receipts.
• Communicated with drivers and personnel to coordinate timely delivery of medical equipment.
• Monitored vehicle locations to coordinate timely arrivals.
• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Answered phone calls and responded to customer service emails.
• Self-motivated, with a strong sense of personal responsibility.

Handled emergency situations calmly, employing problem-solving skills to find effective solutions quickly.

• Provided exceptional customer service through timely deliveries and professional communication.
• Reduced fuel consumption with careful route planning and efficient driving techniques.
• Collaborated with dispatchers for optimal routing and delivery schedules to meet daily objectives.
• Assisted in training new employees on company policies, safety procedures, and equipment operation.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.