Jose Rojas
McKinney,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
Work History
Manager
McDonald's
Mckinney, TX
09.2023 - Current
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Entered time and attendance logs in preparation for payroll.
Ayudante De Construccion
Independiente
Mckinney, TX
06.2022 - 12.2022
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
Education
Bachelor of Science - Contaduria
Universidad Fe Y Alegria
Venezuela07-2013
Skills
- Microsoft Word
- Microsoft Office
- Communication
- Dependable and Responsible
- Social Perceptiveness
- Problem-Solving
- Organization
- Clerical Support
- Fluent in [Language]
- MS Office
- Supervision and Leadership
- Recordkeeping
- Organizational Skills
Affiliations
- se manipular herramientas de trabajo
- se hacer trabajos de oficina
- se conducir tengo licencia
- dispuesto aprender cualquier actividad
Languages
Spanish
Professional
English
Elementary
Timeline
Manager
McDonald's
09.2023 - Current
Ayudante De Construccion
Independiente
06.2022 - 12.2022
Bachelor of Science - Contaduria
Universidad Fe Y Alegria