Jose Saldana
Brownsville,TX
Summary
I am a dependable professional with strong background installing, maintaining and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional. A dependable Service Technician polished in building client loyalty and maintaining service standards. I am a hardworking troubleshooter and multitasker with 14.5 years of hands-on experience completing various services and repairs. Have an in-depth understanding of all types of automatic pedestrian doors, Overhead rolling/sectional type commercial doors, manual entry type doors and hardware, and am only person in the South Texas region that is WON Fireguard door certified. I am the Lead-Go to person in the region when it comes to any type of commercial door service, am well known by a great reputation among customers, especially in healthcare industry.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Service Technician
DH Pace Door Services
Harlingen, TX
09.2009 - Current
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Provided technical support to customers over the phone and in person.
- Regional Operations Manager from 2023-2024 (Current Position)
Education
High School Diploma -
M.B. Smiley High School
Houston05-2000
Skills
- Regulatory Compliance
- Customer Service
- Project Oversight
- Equipment Troubleshooting
- Extensive Product Knowledge on All Door/Equipment Brands/Models
- AAADM Certified on Sliding/Swing Type/Folding/Low Energy/Low Energy Sliding/Revolving Doors
- Skilled in Auto Doors/Hardware/Hollow Metal Doors and Frames and Fire Rated Repairs in Healthcare Facilities
- WON Fireguard Door Certified Technician/Installer
- Experienced in Auto/Manual Door Product Sales
Affiliations
- Fitness Enthusiast
- Enjoy working on Vehicles/Auto Mechanic
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- 2022 Employee of the Year for South Texas Region
- Earned Operations Manager Position in 2023
Certification
- AAADM Certified
- WON Fireguard Certified
Timeline
Service Technician
DH Pace Door Services
09.2009 - Current
High School Diploma -
M.B. Smiley High School
- AAADM Certified
- WON Fireguard Certified
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