Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Generic

Jose Salinas

Mcallen

Summary

Dynamic Parts Specialist at O'Reilly Auto Parts with expertise in parts identification and exceptional customer service. Proven ability to enhance productivity through effective collaboration and communication. Skilled in warehouse operations and adept at maximizing sales opportunities, consistently exceeding customer expectations while maintaining a clean and organized work environment. Along with the skills of many blue collar trades.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Parts Specialist

O'Reilly Auto Parts
06.2025 - Current
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
  • Maintained a clean and organized work environment, allowing for easy access to frequently used items and efficient completion of tasks.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Maximized sales opportunities by effectively cross-selling complementary products whenever appropriate during customer interactions.
  • Maintained extensive understanding of common problems and methods for repair.

Assistant to the Project Manager

Salinas Design And Construction
04.2021 - 03.2025
  • Enhanced project efficiency by streamlining communication between team members and stakeholders.
  • Kept stakeholders informed on project status through regular updates, addressing any concerns proactively to maintain trust and transparency.
  • Facilitated successful project execution by coordinating resources, schedules, and deadlines.
  • Adhered strictly to industry standards and best practices during all stages of project implementation, resulting in high-quality outcomes every time.
  • Supported the Project Manager in monitoring budgets and tracking expenses to reduce costs.

Sales Associate

Vape City
09.2024 - 11.2024
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Engaged with customers to effectively build rapport and lasting relationships.

Sales Associate

Journeys Underground
09.2020 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Mcallen High School
McAllen, TX

Skills

  • Warehouse operations
  • Shipping and receiving
  • Returns processing
  • Packaging and labeling
  • Sales support
  • Parts identification
  • Customer service
  • Parts installation
  • Teamwork

Certification

  • Private Security Level 2 Training - 4 Years

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • I enjoy helping others and giving back to the community
  • Enjoy participating in Weightlifting for overall physical and mental well-being
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Music
  • Auto Repair/Restoration
  • Watching Movies and TV Shows
  • Video Gaming

Timeline

Parts Specialist

O'Reilly Auto Parts
06.2025 - Current

Sales Associate

Vape City
09.2024 - 11.2024

Assistant to the Project Manager

Salinas Design And Construction
04.2021 - 03.2025

Sales Associate

Journeys Underground
09.2020 - 03.2021

Mcallen High School

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