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Experienced General Manager in the automotive sector with a 25-year track record of success in sales, finance, and operations. Skilled in driving revenue growth and improving customer satisfaction through strategic management and team development. Recognized for implementing effective training programs that enhance team performance and operational efficiency. Focused on delivering exceptional customer service and maintaining a loyal customer base.
Certified by the University of Toyota as a Toyota and Lexus Certified General Manager, this role emphasizes expertise in automobile operations, management, and Kaizen principles to ensure operational efficiency and foster customer satisfaction and retention.

Experienced automotive sales and management candidate with the ability to identify multiple profit opportunities within both the new and pre-owned categories of the business. Proficient using multiple automotive industry specific software products including vAuto, VinSolutions, KBB-ICO, DealerTrack, and Reynolds & Reynolds. Results-oriented, and enjoys providing excellent customer satisfaction, while maintaining profitability. Proven competitive track record in developing and maintaining quality customer relationships. Interpersonal skills include negotiating, mediating, active listening, and ease with public speaking. Successful management background with a strong business sense and concrete decision-making abilities.

 Highly driven Automotive Service and Operations Leader with over 10 years of experience optimizing dealership and independent shop operations. Proven expertise in managing high-performing teams, driving KPI improvements, elevating customer satisfaction, and enhancing profitability. Skilled at building strong teams, streamlining processes, and leading by example with a positive, customer-first attitude. Committed to operational excellence and long-term business growth. 

Results-driven Automotive General Manager with a track record of highly productive and efficient task completion. Skilled in strategic planning, operational management, and customer service excellence. Excel in communication, leadership, and problem-solving to drive team performance and achieve business goals.

Jose Sanchez

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Shop General Manager

Estimator / Service Advisor

Parts Manager / Clerk

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Bachelor of Arts - Criminal & Social Justice

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Shop General Manager

Estimator / Service Advisor

Parts Manager / Clerk

Bachelor of Arts - Criminal & Social Justice

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