Jose Torres
El Mirage
Summary
Dedicated server with proven expertise in customer service and order processing. Recognized for strong problem-solving abilities and strict adherence to food safety standards. Consistently ensures guest satisfaction in high-pressure environments.
Overview
20
20
years of professional experience
Work History
Server
Portofino Italian Restaurant
Surprise
10.2016 - Current
- Provided exceptional customer service in high-pressure dining environment.
- Managed food and beverage orders with efficiency and accuracy.
- Trained new staff on restaurant procedures to ensure compliance.
Server
Corte bella Country Club
Sun City
11.2006 - 08.2015
- Delivered exceptional customer service in fast-paced dining environment, ensuring guest satisfaction.
- Managed food and beverage orders with efficiency and accuracy.
- Resolved customer inquiries and issues promptly, fostering loyalty.
- Trained new staff on restaurant procedures, improving onboarding experience.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed payments and secured cash transactions, maintaining accuracy.
- Performed opening and closing duties, including setting up dining area and restocking supplies.
Education
High School Diploma -
Dysart High School
El Mirage, AZ05-1993
Skills
- Customer service and support
- Order processing and payment handling
- Staff training and development
- Food safety compliance
- Team collaboration
Languages
English
Professional
Timeline
Server
Portofino Italian Restaurant
10.2016 - Current
Server
Corte bella Country Club
11.2006 - 08.2015
High School Diploma -
Dysart High School