Jose Tovar
Brownsville
Summary
Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
Work History
Service Advisor
Tipton Ford
07.2021 - 06.2023
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Material Handler
Kepple Amfels
01.2019 - 07.2020
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Package Handler
Fedex
01.2016 - 12.2017
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Lead Kitchen Manager
Chipotle Mexican Grill
06.2013 - 10.2015
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Checked and tested foods to verify quality and temperature.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Education
High School Diploma -
Hannah High School
Brownsville 10.2010
Skills
- Product and Service Solutions
- Warranty Claims Process Management
- Documentation
- Listening Skills
- Sales Expertise
- Estimating Accuracy
- Microsoft Windows
Languages
English
Native or Bilingual
Timeline
Service Advisor
Tipton Ford
07.2021 - 06.2023
Material Handler
Kepple Amfels
01.2019 - 07.2020
Package Handler
Fedex
01.2016 - 12.2017
Lead Kitchen Manager
Chipotle Mexican Grill
06.2013 - 10.2015
High School Diploma -
Hannah High School
Similar Profiles
April SherwoodApril Sherwood
Service Technician at Tipton FordService Technician at Tipton Ford
Chase LakeChase Lake
Parts Advisor at Tipton FordParts Advisor at Tipton Ford
Rebecca CamireRebecca Camire
Respiratory Therapist at IU Health TiptonRespiratory Therapist at IU Health Tipton