Jose Urdaneta
Orlando,FL
Summary
Enthusiastic and dedicated professional with a 3 years of experience in retail and customer service, complemented by a strong background in hospitality. Bilingual in spanish and english with a proven ability to provide exceptional service and support in dynamic environments.
Overview
11
11
years of professional experience
Work History
Cashier
Costco
11.2021 - Current
Processed cash, credit/debit and check transactions efficiently.
Delivered top-notch customer service, assisting with inquires and resolving problems.
Maintained a tidy and organized workspace, enhancing the customer experience.
Server
Texas Roadhouse Restaurant
05.2019 - 04.2020
Provided excellent service, ensuring a positive dining experience for guests.
Managed customer orders and coordinated timed delivery of food and beverages.
Assisted in maintain a clean and inviting restaurant environment.
Front Counter Cashier
JOSKA
03.2013 - 09.2015
- Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
- Maintained strong customer relationships through friendly interactions and attentive service.
- Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
- Addressed customer inquiries and concerns promptly, ensuring a positive shopping experience.
Education
High School Diploma -
Miami Coral Park Senior High School
Miami, FL06.2021
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Cashier
Costco
11.2021 - Current
Server
Texas Roadhouse Restaurant
05.2019 - 04.2020
Front Counter Cashier
JOSKA
03.2013 - 09.2015
High School Diploma -
Miami Coral Park Senior High School