Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose Velazquez

Allentown,PA

Summary

Results-driven Business Analyst with a proven track record at Kuehne + Nagel, excelling in data analysis and requirements gathering. Enhanced operational performance through strategic KPI tracking and stakeholder collaboration, while fostering team development. Proficient in SQL, I delivered impactful reports that informed decision-making and improved business processes.

Overview

7
7
years of professional experience

Work History

Business Analyst

Kuehne + Nagel
Alburtis, PA
11.2022 - Current
  • Identified significant efficiency improvements in business processes, enhancing overall performance.
  • Secured comprehensive requirements from cross-functional teams to support project success.
  • Delivered impactful reports that guided decision-making and strategic planning.
  • Implemented robust data analysis tools, resulting in enhanced reporting accuracy and efficiency.
  • Facilitated stakeholder workshops that clarified project goals and expectations.
  • Established key performance indicators that improved operational assessments.
  • Cultivated skills in junior analysts, promoting best practices in data analysis and reporting.

Warehouse Worker

Kuehne + Nagel
Alburtis, PA
02.2020 - 11.2022
  • Managed daily warehouse tasks to promote efficient workflow and compliance with safety standards.
  • Assisted in training new employees on equipment operation and safety practices to boost team effectiveness.
  • Applied inventory management strategies that enhanced stock accuracy and minimized errors.
  • Facilitated shipping and receiving operations to optimize logistics for prompt order delivery.
  • Performed routine evaluations of equipment and workspaces to uphold safety protocols and operational productivity.
  • Introduced process enhancements that elevated productivity while reducing waste during packaging activities.
  • Operated various warehouse machinery with a focus on safety and adherence to operational guidelines.
  • Enhanced inventory accuracy through diligent record-keeping and periodic audits.
  • Supported customer service initiatives by resolving delivery-related issues swiftly.
  • Improved customer satisfaction by guaranteeing accurate and timely order dispatch.

Clerk

WCDI
Bethlehem, PA
03.2019 - 02.2020
  • Supported daily office operations through coordination of administrative tasks.
  • Handled incoming and outgoing correspondence with precision.
  • Created and maintained organized filing systems for quick document access.
  • Assisted with inventory management and order processing tasks.

Education

High School Diploma -

William Allen
Allentown, PA
06-2018

Skills

  • Data analysis
  • Requirements gathering
  • Team collaboration
  • Microsoft Office Suite
  • User acceptance testing
  • Business process improvement
  • KPI tracking
  • SQL proficiency
  • Computer troubleshooting
  • Hardware installation
  • Printers and peripherals installation
  • Printer setup

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Business Analyst

Kuehne + Nagel
11.2022 - Current

Warehouse Worker

Kuehne + Nagel
02.2020 - 11.2022

Clerk

WCDI
03.2019 - 02.2020

High School Diploma -

William Allen