Jose Antonio Erazo Recinos
Las Vegas,NV
Summary
Innovative sales lead specializing in customer engagement and cross-selling techniques. Committed to enhancing team performance through effective coaching and streamlined inventory management, contributing to improved sales outcomes.
Overview
21
21
years of professional experience
Work History
Sales Lead
WHSmith
09.2022 - Current
- Developed and implemented innovative sales techniques to enhance customer engagement and retention.
- Led sales team in achieving quarterly targets through effective coaching and training strategies.
- Mentored junior staff, enhancing their sales skills and overall performance in the field.
- Cultivated a positive team culture by encouraging open communication channels, celebrating successes, and recognizing individual achievements.
Assistant Manager
Marshall Retail Group
01.2006 - 03.2020
- Led team in achieving sales targets through effective training and performance management.
- Streamlined inventory processes to enhance accuracy and reduce discrepancies.
- Developed and implemented staff scheduling strategies to optimize labor costs and improve service levels.
- Conducted regular performance evaluations to foster employee development and engagement.
- Mentored junior staff in customer service techniques, enhancing overall team effectiveness and satisfaction levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Sales Associate/Merchandise Stocker
Bianca Of Nevada
12.2004 - 01.2006
- Provided exceptional customer service to enhance client relationships and drive repeat business.
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Executed visual merchandising strategies to optimize store layout and improve sales presentation.
- Trained new employees on sales techniques and product knowledge to foster team effectiveness.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Siverado High School
Las Vegas, NVSkills
- Cross-selling techniques
- Stockroom management
- Sales planning
- Lead generation
- Sales supervision
- Associate coaching
- Teamwork
Languages
Spanish
Full Professional
Timeline
Sales Lead
WHSmith
09.2022 - Current
Assistant Manager
Marshall Retail Group
01.2006 - 03.2020
Sales Associate/Merchandise Stocker
Bianca Of Nevada
12.2004 - 01.2006
High School Diploma -
Siverado High School