Maintained positive attitude in high stress situations
Route Reliever
Bimbo Bakeries
01.2016 - 03.2024
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Tech Assistant
Coverstar Arizona
10.2014 - 10.2015
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Learned and adapted quickly to new technology and software applications.
Life Insurance Agent
PHP Agency Inc.
10.2014 - 09.2015
Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Leveraged industry knowledge to educate potential clients on the importance of life insurance, resulting in increased policy awareness and sales conversions.
Analyzed customers' financial situations to recommend appropriate life insurance policies.
Cashier
AutoZone
01.2014 - 10.2014
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Worked closely with shift manager to solve problems and handle customer concerns.
Line Cook
Taco Bell
02.2013 - 12.2013
Prepared multiple orders simultaneously during peak periods.
Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Cashier
El Pollo Loco
01.2012 - 10.2012
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assisted customers with returns, refunds and resolving transaction issues.
Education
No Degree -
Westwood High School
Mesa, AZ
Skills
Goal-oriented mindset
Recruitment and hiring
Operations Management
Inventory Control
Negotiation
Employee Motivation
Analytical Thinking
Languages
Spanish
Native or Bilingual
Certification
Licensed in life insurance.
Can drive any size Box truck and or truck and trailer.