Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jose David Montenegro

Jose David Montenegro

Orlando,FL

Summary

Experienced in establishing standards for personnel performance and customer service within fast-paced environments. Communicated effectively with kitchen staff to address customer allergies and dietary needs, ensuring a positive dining experience. Evaluated server management processes and implemented improvements to enhance operational efficiency while maintaining compliance with industry regulations. Resolved customer complaints regarding food quality and service, contributing to overall guest satisfaction.

Overview

5
5
years of professional experience

Work History

Server

Pisco Sour Restaurant & Lounge Park Meadows
Orlando, FL
08.2024 - 05.2025
  • Took orders from customers accurately and in a timely manner.
  • Communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
  • Created a positive guest experience by listening to guest needs and recommending options to meet requests.

Food Runner

Don Julios Mexican
Orlando, FL
03.2020 - 05.2023
  • Greeted customers and answered questions about menu items.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Assisted in training new staff members on restaurant operations and procedures.

Education

Bachelor of Science - Physical Education And Coaching

Universidad De Carabobo
Valencia, Venezuela
08-2017

High School Diploma -

Colonia High School
6100 Oleander Dr
06-2012

Skills

  • Customer service
  • Menu knowledge
  • Process improvement
  • Regulatory compliance
  • Team leadership
  • Staff training
  • Inventory management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Server

Pisco Sour Restaurant & Lounge Park Meadows
08.2024 - 05.2025

Food Runner

Don Julios Mexican
03.2020 - 05.2023

Bachelor of Science - Physical Education And Coaching

Universidad De Carabobo

High School Diploma -

Colonia High School

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