Jose E Robles
Santa Ana ,CA
Summary
Dynamic Cashier Team Lead at Alta Baja Market with proven expertise in cash handling and customer service. Successfully enhanced customer satisfaction through effective problem-solving and team leadership. Recognized for maintaining accurate cash drawers and fostering positive relationships, driving repeat business and operational excellence. Adaptable and dependable, committed to achieving results.
Overview
2027
2027
years of professional experience
Work History
Cashier Team Lead
Alta Baja Market
Santa Ana
2026 - Current
- Supervised cashier team, ensuring adherence to operational standards and customer service excellence.
- Managed daily cash reconciliation processes, ensuring accuracy and compliance with company policies.
- Resolved customer inquiries and disputes effectively, enhancing overall shopping experience.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawers and balanced registers at shift end.
- Assisted customers with product inquiries, enhancing service experience.
- Collaborated with team members to ensure optimal store organization.
- Implemented effective inventory management practices for stock replenishment.
- Resolved customer complaints promptly, fostering positive relationships.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Segerstroom
Santa Ana, CA06.2026
Skills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Flexible schedule
- Cash handling expertise
- Product restocking
- Opening and closing procedures
- Adaptability and dependability
- Merchandise stocking
Timeline
Cashier Team Lead
Alta Baja Market
2026 - Current
High School Diploma -
Segerstroom