Jose F Bermudez
Santa Ana,CA
Summary
Hardworking server and bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
11
11
years of professional experience
Work History
Server and Bartender
Phans Kitchen and Bar
Irvine, CA
01.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Prepared drinks according to standard recipes.
Cashier and Cook
Burger Lounge
Irvine, CA
02.2019 - 01.2023
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server and Bartender
Applebee's Grill + Bar
Santa Ana, CA
03.2019 - 03.2020
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server and Bartender
Phans55 bistro and Bar
Irvine, CA
11.2012 - 05.2017
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
Associate of Science - Phlebotomy
Carrington College - Phoenix
Phoenix, AZ06-2012
Associate of Science - Medical Assisting
Everest College
Phoenix, AZ06-2011
High School Diploma -
Tolleson Union High School
Tolleson, AZ05-2010
Skills
- Table Setting
- Guest Engagement
- Food Running
- Table Bussing
- Safe Food Handling
- Supply Restocking
- Beverage Preparation
- Menu Memorization
- Professional Appearance
- Liquor, Wine, and Food Service
- Exceptional Customer Service
- Dining Customer Service
- Price Memorization
Languages
Spanish
Native/ Bilingual
Timeline
Server and Bartender
Phans Kitchen and Bar
01.2023 - Current
Server and Bartender
Applebee's Grill + Bar
03.2019 - 03.2020
Cashier and Cook
Burger Lounge
02.2019 - 01.2023
Server and Bartender
Phans55 bistro and Bar
11.2012 - 05.2017
Associate of Science - Phlebotomy
Carrington College - Phoenix
Associate of Science - Medical Assisting
Everest College
High School Diploma -
Tolleson Union High School
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