Joselin Rodriguez
Elizabeth City,NJ
Summary
I've always considered myself a hardworking person and everything I work for I put my 100% effort into it. I am a fast learner meaning that nothing is a challenge for me because I will get the job done. My goal is to be given a chance to able to prove myself worthy and to obtain a position in your company in which I will demonstrate my skills as an employee.
Overview
9
9
years of professional experience
Work History
Dental Receptionist
Magic Smiles Dental
Linden, NJ
03.2021 - 05.2024
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
- Helped patients complete necessary medical forms and documentation.
- Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
Sales Associate/Stock/Customer Service
Loft Outlet
Elizabeth City
01.2018 - 02.2021
- 1. Led the company to reach its monthly goal of credit.
- 2. Was voted by corporate as the counselor of customer service.
- 3. Developed the skill of working with multiple customers.
- 4. Developed the skill of multitasking, Practice working with customers and communicating with my peers.
Sales Associate/Customer Service
AnnTaylor Retail
Elizabeth City
01.2018 - 02.2020
- 1. Led the company to reach its goal of sales.
- 2. Practice working alongside other sales associates.
- 3. Developed the skill of being able to multitask when helping a customer and looking for sizes.
- 4. Developed the skill of understanding that the customer is always right.
Library Customer Service
Iglesia Pentecostal Cristo Te Llama
Elizabeth City
04.2015 - 01.2018
- 1. Learned how to multitask when having to attend a variety of customers.
- 2. Developed the skill of being able to work with customers and find what was comfortable for them.
- 3. Practiced working with numbers.
- 4. Practiced managing money/accounts.
Education
Biology
Rutgers University
Newark, Elizabeth04.2023
Skills
- Time Management
- Microsoft Office
- Communication
- Customer Service
- Fast Learner
- Ability to Multitask
- Highly Organized
- Good team player
Languages
English
Spanish
Portuguese
Timeline
Dental Receptionist
Magic Smiles Dental
03.2021 - 05.2024
Sales Associate/Stock/Customer Service
Loft Outlet
01.2018 - 02.2021
Sales Associate/Customer Service
AnnTaylor Retail
01.2018 - 02.2020
Library Customer Service
Iglesia Pentecostal Cristo Te Llama
04.2015 - 01.2018
Biology
Rutgers University