Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Joselin Rodriguez

Joselin Rodriguez

Elizabeth City,NJ

Summary

I've always considered myself a hardworking person and everything I work for I put my 100% effort into it. I am a fast learner meaning that nothing is a challenge for me because I will get the job done. My goal is to be given a chance to able to prove myself worthy and to obtain a position in your company in which I will demonstrate my skills as an employee.

Overview

9
9
years of professional experience

Work History

Dental Receptionist

Magic Smiles Dental
Linden, NJ
03.2021 - 05.2024
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Provided excellent customer service to create positive experiences and build patient trust.
  • Communicated with insurance companies to dispute unpaid claims and verify patient coverages.
  • Helped patients complete necessary medical forms and documentation.
  • Improved billing accuracy by diligently verifying insurance coverage and updating patient financial records accordingly.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.

Sales Associate/Stock/Customer Service

Loft Outlet
Elizabeth City
01.2018 - 02.2021
  • 1. Led the company to reach its monthly goal of credit.
  • 2. Was voted by corporate as the counselor of customer service.
  • 3. Developed the skill of working with multiple customers.
  • 4. Developed the skill of multitasking, Practice working with customers and communicating with my peers.

Sales Associate/Customer Service

AnnTaylor Retail
Elizabeth City
01.2018 - 02.2020
  • 1. Led the company to reach its goal of sales.
  • 2. Practice working alongside other sales associates.
  • 3. Developed the skill of being able to multitask when helping a customer and looking for sizes.
  • 4. Developed the skill of understanding that the customer is always right.

Library Customer Service

Iglesia Pentecostal Cristo Te Llama
Elizabeth City
04.2015 - 01.2018
  • 1. Learned how to multitask when having to attend a variety of customers.
  • 2. Developed the skill of being able to work with customers and find what was comfortable for them.
  • 3. Practiced working with numbers.
  • 4. Practiced managing money/accounts.

Education

Biology

Rutgers University
Newark, Elizabeth
04.2023

Skills

  • Time Management
  • Microsoft Office
  • Communication
  • Customer Service
  • Fast Learner
  • Ability to Multitask
  • Highly Organized
  • Good team player

Languages

English
Spanish
Portuguese

Timeline

Dental Receptionist

Magic Smiles Dental
03.2021 - 05.2024

Sales Associate/Stock/Customer Service

Loft Outlet
01.2018 - 02.2021

Sales Associate/Customer Service

AnnTaylor Retail
01.2018 - 02.2020

Library Customer Service

Iglesia Pentecostal Cristo Te Llama
04.2015 - 01.2018

Biology

Rutgers University
Joselin Rodriguez