Summary
Overview
Work History
Education
Skills
Certification
ROP North Orange County
Timeline
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Joseline Lopez

Las Vegas,NV

Summary

I have solid experience handling cash and following the security procedures that are important in banking. I'm detail-oriented and organized, which helps me keep things accurate and in line with policies. I’m a team player who communicates clearly and works to keep things running smoothly while providing great service to customers.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Vault Teller

Moneytree
05.2022 - Current
  • Delivered high-quality customer service by assisting clients with personal loans, check cashing, wire transfers, and money orders
  • Maintained and balanced vault and teller drawers daily with precision and strict adherence to security procedures
  • Educated customers on financial products and services, supporting their financial goals
  • Ensured compliance with cash handling, privacy, and regulatory standards
  • Built rapport with customers through clear communication and responsive support
  • Performed daily audits and verified all loan and transaction paperwork for accuracy

Customer Service Representative / Receptionist

Capital Credit LLC
07.2021 - 05.2022
  • Posted payments, updated account records, and resolved customer inquiries
  • Handled inbound/outbound calls with professionalism and empathy
  • Greeted clients, supported office operations, and managed clerical tasks

Receiving Quality Inspector / Inventory

SON-AERO (Sonfarrel Aerospace)
11.2018 - 02.2021
  • Performed quality inspections on incoming parts, ensuring they met technical and safety standards
  • Conducted inventory counts and maintained accurate database entries
  • Labeled and documented all materials to meet compliance and traceability standards

Customer Service / Cashier

KFC
05.2017 - 09.2018
  • Processed customer orders efficiently and handled cash transactions accurately
  • Maintained a clean, organized work area and delivered friendly, timely service
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Education

Diploma -

Savanna High School
Anaheim, CA
05.2016

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Santa Ana College
Santa Ana, CA
06.2019

Skills

  • Customer Service
  • Cash Counting
  • Bilingual: English & Spanish
  • Team Oriented
  • Compliance & Confidentiality
  • Time Management & Organization
  • Problem Solving
  • Communication
  • Office & Computer Proficiency

Certification

ROP North Orange County – Medical Assistant Front Office/Health Unit (2015-06)

ROP North Orange County

Completed Medical Assistant – Front Office/Health Unit Program (Course 55043), June 2015

Timeline

Vault Teller

Moneytree
05.2022 - Current

Customer Service Representative / Receptionist

Capital Credit LLC
07.2021 - 05.2022

Receiving Quality Inspector / Inventory

SON-AERO (Sonfarrel Aerospace)
11.2018 - 02.2021

Customer Service / Cashier

KFC
05.2017 - 09.2018

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Santa Ana College

Diploma -

Savanna High School

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