JOSELINE SORIA
Chicago,IL
Summary
Developed skills in providing exceptional customer support in fast-paced environments. Demonstrating expertise in communication, issue resolution, and relationship management. Looking to transition into new field leveraging these skills to drive positive outcomes and foster collaborative work environments.
Overview
4
4
years of professional experience
Work History
Sales Associate
Burlington
08.2024 - 03.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Gas Station Clerk
Citgo Gas Station
02.2024 - 07.2024
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Maintained a clean and organized store environment for improved customer experience.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
Crew Member
McDonalds
08.2021 - 03.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Education
GED -
Merrillville High School
Merrillville, IN02-2021
Skills
- Problem-solving skills
- Time management
- Reliable and punctual
- Outgoing personality
- Cash handling
- Valid Driver's license
- Safe driving practices
- Teamwork and collaboration
Languages
English
Full Professional
Timeline
Sales Associate
Burlington
08.2024 - 03.2025
Gas Station Clerk
Citgo Gas Station
02.2024 - 07.2024
Crew Member
McDonalds
08.2021 - 03.2022
GED -
Merrillville High School
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