Josellin Martinez Guerrero
Hoilday Inn Express
Springdale,AR
1
Language
4
years of professional experience
Highly motivated professional with experience in customer service and sales. Known for excellent listening skills and adaptability, driving positive interactions that enhance customer loyalty. Ready to leverage expertise in a dynamic environment to improve operational efficiency. S
Work History
Front Desk Receptionist
1 Year 1 Month- Managed front desk operations, maintaining efficient check-in and check-out processes.
- Handled guest inquiries and resolved issues promptly to enhance customer satisfaction.
- Greeted guests warmly, ensuring a positive first impression upon arrival.
- Utilized reservation software to manage bookings and track availability effectively.
Jewelry Sales Associate
4 Months- Assisted customers in selecting jewelry pieces, demonstrating product features and benefits.
- Provided exceptional customer service, enhancing client satisfaction and loyalty.
- Boosted jewelry sales by providing excellent customer service and personalized product recommendations.
- Processed sales transactions accurately, maintaining a high level of cash handling integrity.
T. J Maxx
2 Years- Demonstrated self-motivation by independently managing tasks and deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Collaborated with team members and worked independently to achieve project goals.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma
Skills
Customer service
Attention to detail
Reservation management
Cash handling
Telephone etiquette
Data entry
Time management
Active listening
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Hoilday Inn Express
08.2025 - 09.2026Read More
Jewelry Sales Associate
Joyeria Bella
10.2024 - 02.2025Read More
T. J Maxx
Sales Associates
10.2022 - 10.2024Read More
Har-Ber Highschool
High School Diploma
Read More