Jose Luis Rivarola
New York,NY
Summary
Adept at kitchen management and team leadership, I significantly enhanced food quality and service efficiency at Hyatt Vacation Club at the Ranaham. My expertise in cooking techniques and menu planning, coupled with a knack for fostering team collaboration, led to a noticeable improvement in customer satisfaction and operational cost control.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cook Shift Leader
Hyatt Vacation Club at the Ranaham
04.2023 - 12.2024
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Streamlined food preparation tasks for more efficient service during peak hours.
- Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
- Implemented innovative menu items based on current culinary trends, leading to positive feedback from customers.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Assisted in menu planning and development, incorporating guest feedback and industry trends to keep offerings fresh and appealing.
- Utilized expert knowledge of various cooking techniques to prepare diverse dishes that met or exceeded guest expectations.
Baker /Food Preparation Worker
Peacefood Cafe
10.2021 - 03.2023
- Processed customer orders and payment transactions.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated cash registers and processed payments accurately.
- Cleaned and maintained kitchen equipment and oven.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Complied with health and safety codes to protect staff and customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Operated and maintained bakery equipment, including ovens and mixers.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
Cook
Rosie's Restaurant
05.2021 - 10.2021
- Prepared and served various food items in fast-paced environment.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Maintained food safety and sanitation standards.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Communicated closely with servers to fully understand special orders for customers.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
High School Diploma -
Instituto Nuestra Senora De La Paz
Buenos Aires12.1989
Skills
- Customer service
- Team leadership
- Cooking techniques
- Kitchen organization
- Knife skills
- Bilingual
Certification
Food handlers certification
food allergens essentials
alcohol server training
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cook Shift Leader
Hyatt Vacation Club at the Ranaham
04.2023 - 12.2024
Baker /Food Preparation Worker
Peacefood Cafe
10.2021 - 03.2023
Cook
Rosie's Restaurant
05.2021 - 10.2021
Food handlers certification
food allergens essentials
alcohol server training
High School Diploma -
Instituto Nuestra Senora De La Paz
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