Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joselyn Gaspar

Savannah,GA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

4
4
years of professional experience

Work History

Restaurant Hostess

Joel Johnson
Clayton, GA
12.2020 - 07.2023
  • Monitored dining area to assess server capacity and estimate wait times.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Managed reservations, waitlists, and special requests for large parties.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Accepted payments from guests for dine-in and take-out foods.
  • Offered seating and other special accommodations to customers according to preferences and dining area volume.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Took beverage orders and served drinks during peak meal times.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.

Emcee

Rabun County High School
Clayton, GA
10.2019 - 02.2022
  • Planned and completed group projects, working smoothly with others.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Maintained schedule of class assignments to meet deadlines.
  • Understood and followed oral and written directions.
  • Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools.

Education

High School Diploma -

Rabun County High School
Tiger, GA
05-2023

Skills

  • Customer Service
  • Reservation Coordination
  • Guest Relations Management
  • Table Setting Arrangements
  • Cash Handling
  • POS System Operations
  • Relationship Building
  • Organization
  • Attention to Detail
  • Adaptability
  • Empathy
  • Translation Skills
  • Active Listening

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Elementary

Timeline

Restaurant Hostess

Joel Johnson
12.2020 - 07.2023

Emcee

Rabun County High School
10.2019 - 02.2022

High School Diploma -

Rabun County High School
Joselyn Gaspar