Joselyn Juan
Burleson
Summary
Results-driven individual with a strong background in customer service and financial processes. Recognized for integrity and ability to manage inquiries effectively, ready to contribute to operational excellence and customer engagement.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Cashier
H-E-B plus
Houston
06.2021 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided excellent service.
- Handled cash, credit, and debit transactions accurately and securely.
- Greeted customers and answered any questions they had about the store's products and services.
- Helped customers find specific products, answered questions, and offered product advice.
Auditing Intern
Texas Conference of Seventh-day Adventists
Alvarado
05.2024 - 07.2024
- Participated in team meetings to discuss audit strategies and progress updates.
- Provided support during external auditor visits as needed.
- Evaluated the adequacy of accounting records by examining account balances, transactions, and other documents.
- Developed a comprehensive understanding of generally accepted auditing standards.
- Performed bank reconciliations.
Student Finance
Southwestern Adventist University
Keene
08.2023 - 05.2024
- Managed flow of financial aid documents, including computer entry and filing.
- Assisted with document request letters, award notifications, and student statements.
- Acquired knowledge of financial aid and student account policies to address inquiries effectively.
- Supported advisors with specific projects to enhance departmental efficiency.
- Maintained orderly office environment to facilitate smooth operations.
- Handled phone calls and in-person visits to provide assistance promptly needed.
Education
BBA - Accounting
Southwestern Adventists University
Keene, TX12-2025
Skills
- Customer service
- POS systems
- Team collaboration
- Bank reconciliation
- Data entry
- Cash handling
- Problem solving
- Time management skills
- Work ethic and integrity
- Audit support
Certification
QuickBooks Online Certification Level 1
Timeline
Auditing Intern
Texas Conference of Seventh-day Adventists
05.2024 - 07.2024
Student Finance
Southwestern Adventist University
08.2023 - 05.2024
Cashier
H-E-B plus
06.2021 - Current
BBA - Accounting
Southwestern Adventists University