Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Joselyn Lezama

College Point,NY

Summary

Accomplished Server at Saints Restaurants Bar & Speakeasy, adept in multitasking and exceptional customer service, significantly enhancing guest experiences. Demonstrated strong work ethic and guest engagement, excelling in a fast-paced environment. Skilled in POS systems and conflict resolution, I contributed to a collaborative work setting and upheld safety, ensuring seamless service transitions and positive customer relationships.

Overview

2
2
years of professional experience

Work History

Server

Saints Resturants Bar & Speakeasy
03.2024 - 05.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Inspected dishes and utensils for cleanliness.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.

Server

Selene NYC
10.2022 - 02.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Worker

Tropical Smoothie
09.2023 - 01.2024
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Restocked items on shelves and bins to keep inventory available.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Assisted in training of new employees on company policies, procedures and processes.

Babysitter

Gladis Sanchez
10.2022 - 03.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.

Education

Associate of Science - Health Sciences

Queensborough Community College of The City University of New York
Oakland Gardens, NY
06.2025

High School Diploma -

Francis Lewis High School
Fresh Meadows, NY
06.2023

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Upholding discipline rules
  • Guest Engagement
  • Maintaining safe environment
  • Child Supervision

Languages

Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary

Timeline

Server

Saints Resturants Bar & Speakeasy
03.2024 - 05.2024

Worker

Tropical Smoothie
09.2023 - 01.2024

Server

Selene NYC
10.2022 - 02.2024

Babysitter

Gladis Sanchez
10.2022 - 03.2023

Associate of Science - Health Sciences

Queensborough Community College of The City University of New York

High School Diploma -

Francis Lewis High School

Similar Profiles

CREATE PROFILE
Joselyn Lezama