Joselyn Marrero
Winter Park,FL
Summary
Tenacious Referral Specialist with over 15 years of medical experience who applies a proactive approach to problem-solving and resourceful use of industry network. Ready to take on a new role as a medical coder.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Referral Specialist
Orlando Health Cancer Institute
12.2021 - Current
- Requested medical records from outside facilities
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Abstracted incoming medical records for pertinent information needed.
- Partnered with other departments to provide top-notch service to patients.
- Built professional relationships with service providers.
- Entered PHI data using Epic & OnBase.
- Processed referral requests from patients, doctors and other health care professionals.
Senior Front Office Assistant
Orlando Health Cancer Institute
08.2008 - 12.2021
- Collect patient documents and information upon referral.
- Created and updated records and files to maintain document compliance.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Entered and maintained departmental records in company database.
- Offered technical support and troubleshot issues to enhance office productivity.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Created and updated medical records and digital files to maintain current, accurate, and compliant documentation.
Education
Bachelor of Science - Health Informatics And Information Management
University of Central Florida
Orlando, FL05.2023
Skills
- HIPAA Regulations
- Medical Terminology
- Quality Patient Care
- Reviewing Medical Histories
- EPIC EMR
- Data Integrity
- MS Office Expertise
- Confidential Records Management
- Patient Data Privacy
- Records Preparation
- EMR Systems
- Organization and Time Management
- Workflow Processes
Affiliations
AHIMA member
Certification
CCA- Certified Coding Associate 2022
Languages
Spanish
Native or Bilingual
Timeline
Referral Specialist
Orlando Health Cancer Institute
12.2021 - Current
Senior Front Office Assistant
Orlando Health Cancer Institute
08.2008 - 12.2021
Bachelor of Science - Health Informatics And Information Management
University of Central Florida
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