Summary
Work History
Education
Skills
Timeline
Generic

Joselyn Rivera Alicea

Cape Coral,FL

Summary

Bilingual and versatile Sales Representative with a proven track record of driving revenue growth and enhancing team performance through strategic planning and innovative training programs. I bring 15 plus years of restaurant experience, expertise in product management and business communication. Also, skilled in negotiation and leadership while passionate about creating client relationships to meet sustainability goals.

Work History

Lead Sales

Celia Smoke LLC
03.2024 - 10.2024
  • Led sales team achieving notable revenue growth.
  • Implemented training programs boosting team performance and productivity.
  • Resolved complex customer issues improving overall service quality and client trust.

Lead Wellness and Sales Cordinator

The Joint Chiropractic
04.2023 - 03.2024
  • Collaborated with chiropractors to tailor wellness plans, increasing client engagement and satisfaction.
  • Pioneered new sales strategies resulting i increased client retention.
  • Cultivated strong client relationships providing personalized support and guidance to optimize their chiropractic maintenance journey.

Administrative Assistant

Wholesale Direct Water Systems of SWFL
04.2021 - 05.2023
  • Coordinated front desk operations while streamlining communication between clients and staff enhancing overall efficiency.
  • Managed high volume client interactions resolving inquiries promptly.
  • Created new filing system improving client and inventory information.
  • Optimized water system assembly boosting product production effeciency.

Education

Associate of Applied Science - Behavioral Sciences

Community College of Philadelphia
Philadelphia, PA
01-2020

Skills

  • Product Management
  • Product Knowledge
  • Business Communication
  • Active Listening
  • Negotiation
  • Adaptability
  • CRM Software Management
  • Sales Training and Coaching
  • Customer Centric Mindset
  • Leadership and Team Management

Timeline

Lead Sales

Celia Smoke LLC
03.2024 - 10.2024

Lead Wellness and Sales Cordinator

The Joint Chiropractic
04.2023 - 03.2024

Administrative Assistant

Wholesale Direct Water Systems of SWFL
04.2021 - 05.2023

Associate of Applied Science - Behavioral Sciences

Community College of Philadelphia

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Joselyn Rivera Alicea