Summary
Work History
Education
Skills
Timeline
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Joselyn Story

Winter Haven

Summary

Motivated Host with strong guest service and communication skills. Managed waitlists and optimized table turnover to enhance guest flow. Committed to creating a welcoming atmosphere and collaborating effectively with team members.

Work History

Host

Outback Steakhouse
130 Cypress Gardens Blvd
11.2023 - 05.2024
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed waitlists efficiently, optimizing table turnover and guest flow.
  • Provided menu information and answered guest inquiries to enhance dining experience.
  • Collaborated with servers and kitchen staff to coordinate service timing effectively.
  • Maintained cleanliness of front-of-house areas, adhering to health and safety standards.
  • Handled reservation systems to ensure accurate bookings and guest preferences.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Education

Bachelor of Science - English

Polk State College
Winter Haven, FL
04.2026

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Exceptional communication
  • Professional appearance

Timeline

Host

Outback Steakhouse
11.2023 - 05.2024

Bachelor of Science - English

Polk State College