Joselyn Vargas
Takoma Park,MD
Summary
Dynamic professional with a strong background in customer service and administrative support, honed at Mi Ranchito and Aki Express. Proven ability to manage high-pressure situations while maintaining effective communication and collaboration. Skilled in multitasking and telephone reception, ensuring exceptional guest experiences and efficient office operations.
Overview
2
2
years of professional experience
Work History
Host
Mi Ranchito
12.2023 - 12.2024
- Answered customer questions about hours, seating, and menu information.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Secretary
Aki Express
01.2023 - 11.2023
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School Diploma -
Blair
Silver Spring, MD05-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Professional appearance
- Telephone reception
Languages
Spanish
Native or Bilingual
Timeline
Host
Mi Ranchito
12.2023 - 12.2024
Secretary
Aki Express
01.2023 - 11.2023
High School Diploma -
Blair
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