Summary
Overview
Work History
Education
Skills
Timeline
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Joseph Alawneh

Oceanside,CA

Summary

Results-driven employee known for high productivity and efficient task completion. Skilled in customer relationship management, inventory control, and sales forecasting, ensuring smooth operation of retail environments. Excel in communication, leadership, and problem-solving, contributing to team success and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Retail Sales Manager

Smoke Depot
Oceanside, CA
05.2020 - 07.2025
  • Managed daily store operations to ensure smooth customer experiences.
  • Trained staff on product knowledge and sales techniques.
  • Oversaw inventory management, including ordering and stock control.
  • Implemented customer service strategies to improve satisfaction levels.
  • Ensured customer satisfaction by handling inquiries, complaints, and returns professionally.
  • Increased store sales by cross-selling complementary items.

Education

Bachelor of Science - Business Management

Western Governors University
Salt Lake City, UT
09-2025

General Education -

Mira Costa Community College
Oceanside, CA
08-2022

High School Diploma -

Carlsbad High School
Carlsbad, CA
06-2020

Skills

  • Cash handling
  • Customer service
  • Customer engagement
  • Sales strategy
  • Team collaboration
  • Upselling strategies
  • Problem solving
  • Team leadership
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint

Timeline

Retail Sales Manager

Smoke Depot
05.2020 - 07.2025

Bachelor of Science - Business Management

Western Governors University

General Education -

Mira Costa Community College

High School Diploma -

Carlsbad High School

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