JOSEPH A. LEWIS
Chipley,FL
Summary
Nearly 10 years in the trucking industry as a company driver/owner operator 1 year of experience as Assistant General Manager at Taco Bell in my late teens/early 20’s where I was responsible for bank deposits, inventory counts, training, and running shifts. 6 Months as office manager for Dr. John Kurpa Chiropractors office in 2009 which entailed performing some therapies, insurance billing, office organization and filing.
Insurance professional with thorough understanding of claim assessment and resolution. Adept at managing high-stress situations and delivering consistent results. Highly reliable team collaborator who adapts seamlessly to evolving demands, leveraging strong analytical and communication skills.
Overview
10
10
years of professional experience
Work History
Insurance Adjuster
Integrity Adjusters
10.2024 - Current
- Managed up to 70 claims each requiring weekly progression in the claims process.
- Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
- Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
- Expedited claim resolution by coordinating with repair professionals to obtain accurate estimates for damages and repairs needed.
- Conducted thorough property investigations to identify and classify damages for customer claims.
- Maintained a positive and understanding attitude when communicating with upset customers.
Delivery Driver
Lewis Bear Company
05.2024 - 10.2024
- Delivered product to customers in a timely manner.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Verified accuracy of all deliveries against order forms.
- Upheld high standards of professionalism while representing the company during interactions with customers.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Truck Driver/Log Trucks
Clay Blizzard Trucking
12.2023 - 04.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
Unemployed
Unemployed
05.2023 - 12.2023
Driver
Ruan transportation
12.2022 - 05.2023
- Dedicated Publix driver picked up and delivered exclusively for Publix.
Driver/self employed
Independent Contractor/Owner Operator-Schneider National
10.2020 - 10.2022
- 48 states over the road trucking.
Driver Trainer
J.B Hunt Transportation
05.2015 - 10.2020
- Local Intermodal Driver
- Trained new drivers on the use of JB Hunts tablets for completing work assignments and maintaining hours of service regulations
- Depended upon for important loads where customer service was critical
Education
Some College (No Degree) - Business Administration & Accounting
Chipola College
Marianna, FLClass A CDL
Washington-Holmes Technical Center
Chipley, FL01.2014
Skills
- Experience being self-motivated as an independent contractor
- Conflict resolution experience
- Customer service experience
- Claims investigation
- Claims processing
- Highly motivated
- Caseload management
- Critical thinking
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Transportation safety
- Class A commercial Driver's license
Timeline
Insurance Adjuster
Integrity Adjusters
10.2024 - Current
Delivery Driver
Lewis Bear Company
05.2024 - 10.2024
Truck Driver/Log Trucks
Clay Blizzard Trucking
12.2023 - 04.2024
Unemployed
Unemployed
05.2023 - 12.2023
Driver
Ruan transportation
12.2022 - 05.2023
Driver/self employed
Independent Contractor/Owner Operator-Schneider National
10.2020 - 10.2022
Driver Trainer
J.B Hunt Transportation
05.2015 - 10.2020
Some College (No Degree) - Business Administration & Accounting
Chipola College
Class A CDL
Washington-Holmes Technical Center
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