Joseph Alvarado
Grapevine,Tx
Summary
12 years of energetic customer service and leading a team. 12 years of building great customer relationships. Built a fun and energetic culture to reach company goals.
Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.
Overview
15
15
years of professional experience
Work History
Store Manager
Red Wing Shoes
07.2025 - 11.2025
- Directed daily operations to enhance customer experience and store performance.
- Mentored team members, fostering professional growth and improving sales proficiency.
- Analyzed sales data to identify trends and implement effective merchandising strategies.
- Streamlined inventory management processes, reducing discrepancies and enhancing accuracy.
- Led promotional campaigns, increasing foot traffic and boosting product visibility in-store.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Store Manager
Famous Footwear
05.2024 - 04.2025
- Hire new talent to achieve goals within the company.
- Schedule to meet daily numbers.
- Build a energized culture to drive success.
- Coached associates and peers to meet company standards
Assistant Manager
Famous Footwear
10.2022 - 05.2024
- Manage and Develop employees to reach company standards and goals.
- Helped coach a team to make sales and percentages to company goals.
- Worked at other stores to be global and help when needed.
Floor Supervisor
ThredUp
05.2022 - 08.2022
- Company downsized and closed my warehouse. Laid-off
Sales Floor Team Member
Target
02.2014 - 02.2022
- Led a team of 45 to reach sales goals and company needs.
- Performed tasks in and out of my position.
- Developed others into leading roles.
Post Commander
Securitas Security Services USA, Inc.
03.2011 - 10.2013
- Immense ability to identify safety hazards and provide corrective actions.
- Outstanding ability to handle emergency situations effectively.
Education
High School Diploma - General
San Pedro High School
01.2006
Skills
- Leadership
- Communication
- Problem Solving
- Teamwork
- Customer service
- Multitasking and organization
Timeline
Store Manager
Red Wing Shoes
07.2025 - 11.2025
Store Manager
Famous Footwear
05.2024 - 04.2025
Assistant Manager
Famous Footwear
10.2022 - 05.2024
Floor Supervisor
ThredUp
05.2022 - 08.2022
Sales Floor Team Member
Target
02.2014 - 02.2022
Post Commander
Securitas Security Services USA, Inc.
03.2011 - 10.2013
High School Diploma - General
San Pedro High School